Although built as a first-class hotel for business travelers, the Redlands shortly proved unprofitable and was converted in 1918 to offices for the International and Great Northern (I&GN) Railroad and used until the mid-1950s. Vacant for decades thereafter, with a few retail tenants on the ground floor, the building has reopened as the Redlands Historic Inn after new owners Jean and Norman Mollard and Robert Laughlin spent four decades gradually restoring facades, public spaces, and guest rooms. The five-story brown brick building is plainer than other works by San Antonio architect Phelps. Broad arches with terraced porches mark the two street entrances. Contrasting brick used as flush pilasters along with paired brackets at the cast-stone cornice imply end bays. Window arrangements conform to a variety of room and bath configurations inside.